Contact
Plan your Hanoi walk with us
Free Walking Tours Hanoi · Operated by Hanoi Travel Mate Co., Ltd.
Contact details
Reach the local team
- +84 971 986 466
Message us on WhatsApp — we do not take bookings by phone call.
Live details
Things we can confirm for you
Date-specific questions belong here — not on static tour pages. We confirm availability, quotes, and special requests in writing; nothing below is a guarantee until you receive confirmation.
Today, tomorrow & holiday departures
Availability depends on the date, guide roster, and whether a public minimum is met. Message us with your preferred tour and time — written confirmation is required before you travel to the start.
Message about this →Private tours & custom quotes
Private-tour pricing and inclusions are confirmed for your date, group size, and format. We do not publish fixed private prices on the website.
Message about this →Mobility, pregnancy, strollers & babies
Route conditions vary. Tell us about mobility, pacing, stroller, or infant needs before booking so we can check the specific walk — not a guarantee of accessibility.
Message about this →Street Food dietary questions
Dietary needs vary by vendor and cross-contact. Tell us before booking on the food walk so we can assess what may be realistic — not a guarantee of accommodation.
Message about this →Language & guide assignment
English, French, German, and Spanish can be requested. Language and guide assignment for your departure must be confirmed in writing — not guaranteed in advance.
Message about this →Tight schedules & plan changes
Reschedules, late booking windows, and connections before flights or trains are handled case by case. Contact us with your timing — we do not publish fixed cutoffs here.
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Before you arrive
Tour meeting points are route-specific
Each tour has its own meeting point. It is shown on the relevant tour page and in your booking confirmation.
Please do not arrive at the office to begin a tour unless we have specifically directed you there.
Choose your walk
See the four Hanoi tours
French Quarter Walking Tour
Hoan Kiem Lake, the Opera House, and the French Quarter.
View tour →Old Quarter Walking Tour
Markets, heritage streets, and everyday Hanoi.
View tour →Hanoi Street Food Tour
A flexible food walk through the Old Quarter.
View tour →Hanoi City Tour
West Lake, Ba Dinh, and the Temple of Literature.
View tour →
