FAQs

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Frequently Asking Questions

 

Q: Why do you offer free tours?

A: Free Walking Tours Hanoi offers tours at no upfront cost. We believe that everybody should be able to enjoy an interesting tour experience and discover and learn about this great city, regardless of your budget.
 
Q: What tours do you offer?
A: Depending on which city you are visiting, we offer different walking tours, bike tours and food tours. Please check out our website and the individual city pages to find out more information on the different tours.
 

Q: How do I find out which tour I like to do and what else should I consider?

A: This totally depends on your interest, and when and where you are visiting. Check out what type of tours we offer. You can also check out our calendar to see which tours we offer on which days. If you have any further questions, please also check out the FAQ page of the city you are visiting.

 

Q: Do I have to make a reservation or can I just show up to the tours?

A: Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours. . Groups of 6 or more MUST contact us  before reserving. Walk-up guests for these tours will be permitted if space is available. However, we strongly suggest contacting us before walking up to a tour.

 

Q: Who are your tour guides?

A: Our guides are experienced, and fun tour guides, who love what they do and would love to show you around their cities. Find out more about our team by clicking the About Us page.

 

Q: Do the tours ever get cancelled for weather?

A: The show must go on! Our tours go out rain or shine. Dress appropriately for the conditions. If the weather is bad your guide will include as many “bad weather” indoor stops as possible. Comfortable walking shoes are recommended. However, Free Tours by Foot may cancel or postpone the tour due to extreme weather. Please contact us or check our website for updates.

 

Q: Will my kids like these tours?

A: That really depends on your kid. But generally all of our tours are suitable for children. Our tours are designed to be suitable for people of all ages.

 

Q: Do you offer private tours for individual groups as well?

A: Yes we do. We have led many school groups, corporate and VIP groups, as well as families who preferred a more intimate tour experience over the last years. Please contact us  if you like to book us for a tour with your private group and let us know which city, and potential dates you are interested in.